We keep your team's plant and equipment licences and competencies on track: the register, the reminders, and the paper trail, so it's off your desk and it's actually being managed, not just sitting in a folder somewhere until it becomes a problem.
Get Started Today See PricingIf you've got people operating forklifts, boom lifts, EWPs, excavators, or any other plant equipment, you've already got licences and competencies sitting somewhere in the background of your business, and the problem with that background job is it doesn't stay in the background. What we hear regularly from employers is that they find out a licence has expired only after it's already happened. A manager rings up frustrated because a team member's ticket has lapsed, and the worker had no idea it was even due. By that point you're not managing the risk anymore, you're cleaning up after it.
So what we've built is a system that sits between your business and that risk. We maintain the register, we run the reminders, and once a year we sit down with you and go through where things stand, and we do that the same way every time, regardless of what else is going on in your business that month, without it turning into extra workload for your office staff.
We keep a live, up-to-date register of every worker's training, licences, and competencies, and we maintain it. it's not left for someone in your office to update between everything else they're doing, because once that job gets pushed to later, it doesn't get done.
Reminders go out at 30 days, then 14 days, then 3 days before anything is due to expire. That's three separate chances to act before a licence actually lapses, not one email that gets missed.
Every licence renewal gets tracked, including forklifts and any other tickets your team holds, because those are the tickets that get checked first if Workplace Health & Safety or a client audit comes knocking, and you want to answer that question straight away, not go searching for it.
Those reminders land with your nominated manager, not the worker themselves, because that's the person actually responsible for rebooking and rostering; so there's no single point of failure sitting on one person's memory.
Once a year we sit down and go through your compliance position, what's coming up for renewal, and where there might be gaps opening up in the training your team's going to need over the next twelve months.
Because you're on the package, your team's bookings and renewals get priority scheduling ahead of general enquiries, so you're not sitting in a queue behind everyone else trying to get a spot before a ticket lapses.
Depending on which package you're on, you get 1 to 5 complimentary Refresher Training sessions every year, and each one is valued at $100, so it's not a token add-on. It actually offsets what you'd otherwise be paying out of pocket to keep your team current.
You don't have to run your business a particular way to make this work, but the system itself runs in a set order every time, and that's the whole point of it.
We pull together every worker operating plant or equipment under a high risk work licence, along with whatever other competencies you want tracked, and load it into the system against each person's name.
At 30 days, then 14 days, then 3 days out from any expiry, a reminder goes to your nominated manager — the person who actually needs to know, not necessarily the worker who might be on leave or might not check that inbox.
Once a year we go through what's coming up, what's changed in your team, and where the gaps are opening up, so that by the following day you've got a clear plan rather than a surprise landing in your inbox in six months' time.
When a licence does come up, your booking is scheduled ahead of general enquiries, so the renewal happens before the ticket lapses, not after.
An expired licence sitting undetected on your books is an exposed position both for the worker operating equipment they're not currently ticketed for, and for you as the employer who's meant to be able to demonstrate due diligence if anyone ever asks. This system is built so that exposure doesn't happen, and if it ever gets close, you've had three separate warnings before it does.
Designed for smaller businesses with 3 to 20 workers. The level you're on is based on your headcount, and it sets your monthly fee and how many complimentary refresher seats you get each year — each of those seats is valued at $100, so it's not a token inclusion, it actually offsets what you'd otherwise pay out of pocket.
The setup fee covers building your register and loading your first round of licences. Your first month's subscription is free, so that setup cost is the only thing you're covering upfront.
Queensland-owned RTO delivering quality training and compliance, run by people who work in this industry every day.
All training delivered under RTO 41345, so what your team holds is recognised wherever they need to use it.
Helping Queensland employers keep their teams compliant, without it becoming another job on your plate.
Get in touch and we'll walk you through what setting up your register looks like for your team.
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